Trying to define a “normal” workplace is as difficult and unpredictable as describing a “normal” family. Employee survey benchmarks, also called norms, provide a critical frame of reference for interpreting employee satisfaction survey results. “While there is no way of defining ‘normal’ workplaces, there are average or predictable answers to some employee survey questions,” said Paul […]

An individual development plan (IDP) is a tool that helps facilitate employee development. It’s a two-way commitment between an employee and their manager on what they are going to do to grow. IDPs are often used as a way to drive leadership development. Organizations like them because they are visible, tangible evidence that leadership development is […]