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Thursday, December 4, 2008
Trying to define a “normal” workplace is as difficult and unpredictable as describing a “normal” family. Employee survey benchmarks, also called norms, provide a critical frame of reference for interpreting employee satisfaction survey results.
“While there is no way of defining ‘normal’ workplaces, there are average or predictable answers to some employee survey questions,” said Paul […]
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Wednesday, December 3, 2008
An individual development plan (IDP) is a tool that helps facilitate employee development. It’s a two-way commitment between an employee and their manager on what they are going to do to grow.
IDPs are often used as a way to drive leadership development. Organizations like them because they are visible, tangible evidence that leadership development is […]
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Friday, October 24, 2008
The theory behind 360-degree feedback is simple: By having supervisors, subordinates, co-workers and even customers comment about their performance, bosses can learn what they are doing effectively, and what needs improving.
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Monday, September 8, 2008
Great question. I may be the only executive educator who actually measures whether the participants in my leadership development courses actually do what I teach–and then measures if they are seen as becoming more effective leaders.
At the end of my sessions, I ask leaders (who have received 360-degree feedback) to follow up with their co-workers […]
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Friday, August 22, 2008
Using 360-degree appraisals is a very effective means of improving management and team performance. To succeed, they have to be carefully planned and well executed, says Valerie Heritage.
Planning your approachFirstly, you need to understand how the proposed 360-degree appraisal process fits with your current performance appraisal and people management processes. This will help you select […]
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Tuesday, August 12, 2008
Leadership coach and author Marshall Goldsmith was online Friday, Aug. 8 at 11 a.m. ET to answer questions about effective business leadership strategies.
Goldsmith, who is an acknowledged expert in the industry and founder of his own coaching firm, helped pioneer the 360 degree feedback approach that helps clients achieve positive changes in their own behavior […]
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Friday, July 25, 2008
A 360 Degree Feedback Review is a multi-source feedback, multi-rater assessment, upward feedback or peer evaluation designed to give you a panoramic view of your leadership capabilities. It is a process in which you evaluate yourself on a set of criteria, your manager or supervisor will then evaluate you, as do your peers, direct reports, […]
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Friday, July 18, 2008
Our greatest challenge as leaders isn’t understanding the practice of leadership; it’s practicing our understanding of leadership.
The consistent and ongoing misassumption of almost all leadership development programs is “if they understand, they will do.” This assumption is not valid in any aspect of our lives, and leadership development is no exception.
If the […]
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Tuesday, June 3, 2008
I was privileged to hear General Mills CEO Steve Sanger tell 90 of his colleagues: “As you all know, last year my team told me that I needed to do a better job of coaching my direct reports. I just reviewed my 360-degree feedback. I have been working on becoming a better coach for the […]
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Thursday, May 22, 2008
Executive coaching is an increasingly popular method that organizations use to build the professional capabilities and leadership skills of their employees.
In the past, there was some skepticisim about coaching, because people assumed that it was remedial in nature. Why should someone get a coach unless he or she had some kind of deficiency?
However, since several […]
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