Leadership Lessons to Teach Yourself
By Guest Contributor Sean McPheat, Managing Director - MTD Training
Leadership is a complicated thing. It’s not complicated in the way you might imagine a difficult math problem to be; the impossibly intricate, weaving algorithms that decide what unnecessary Facebook status you see, for example. Nor is it a scientific formula, solved via two confluent processes engineered in an elaborate way to work harmoniously together. No, the secret of leadership simply cannot be unlocked with a concrete method or procedure that guarantees results every single time.
What is the reason for all this complication? People! People are the reason that no set formula will work. People are the reason leadership only flourishes via delicate, individual cognitive processes. People are the reason people often make critical errors and...
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Turn your Employees into Brand Evangelists
By Jeremy Unruh
Starbucks isn't known for spending much money on billboard advertisements and commercials, it seems like they prefer to spend some of the company’s resources on its people. This past October, the coffee giant spent $35 million on an employee conference, also known as its “Leadership Lab.”
The Leadership Lab brought together about 9,600 store managers who experienced an interactive trade show, which, according to the Fast Company article, consisted of “raking coffee beans, watching roasting demonstrations, learning company history, and most importantly, soaking in the Starbucks brand as they went.” Much of the conference was focused on stressing the importance of personal accountability, along with teaching....
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