Every company struggles with the transitioning of individual performers
into the management role. In many cases, the organization loses a great individual contributor
and gains a mediocre manager.
New managers need to become comfortable and confident in
supervising direct reports who were formerly peers. In addition, they need to transition their
focus from maintaining their own specific technical skill, goals, and deadlines to managing these aspects
for others. They are now in a position where they need to be
open to upward feedback, actively providing feedback to others, reinforcing good performance, and
mastering the art of delegation.
New managers need the appropriate tools to help soften the transition from peer to manager, as well
as a way to understand their new role.
Candid feedback on one's management competencies gives the new manager clarification on
their role, as well as what behaviors need to continue, be stopped, or be changed.
Identifying areas for improvement, and communicating their developmental goals to their team,
will help the manager be
viewed as effective and credible.
Individual Perspective
- Survey of Management Practices - New managers assess their current competencies
using the Survey
of Management Practices. This survey efficiently clarifies the role of management, providing
feedback on the supervisory skills that are vital to producing deliverables through other employees.
Goal setting is the key skill measured, as well as collaborative
planning, giving feedback on progress, making control adjustments when needed, and providing
recognition with rewards.
- Coaching - Candid feedback can be overwhelming for a new manager. Therefore, coaching
is encouraged to defuse emotional responses and help guide and focus
development towards improvement, so the manager gets the most from the feedback process.
- Training - Training is encouraged to target areas that need improvement indicated by
the feedback results.
Basic management training can be taught in our 2-Day Managing Through The Task Cycle® course. This class
has managers learn and practice the basics of supervision, such as setting goals, managing difficult
employees, planning, and problem solving.
Organizational Perspective
- Group Report For Planning Training & Development - A group feedback report(aka composite or aggregate report)
can be utilized to identify how the group's skills rated compared to the organization as whole, or
to TBC's international norms. Results can clearly highlight the particular areas that a group
might need training in helping provide the foundational knowledge necessary
to build targeted leadership/management development curriculum.
Click here to see an example of
a matrix from a group report.