Jean Brittain Leslie and John W. Fleenor (1998). CCL Press.


An increasingly popular means for managers to get information on their performance is the multiple-perspective, or "360-degree," feedback instrument. Used independently or as part of a management-development program, 360-degree feedback can enhance self-awareness by highlighting what bosses, peers, subordinates, and customers see as an individual's strengths and development needs. Selecting the right instrument from among the many that are available today can be difficult, however. This new edition of Feedback to Managers, which updates and expands the popular 1991 edition, aims to facilitate selection by providing an in-depth analysis of twenty-four of today's most frequently used and representative instruments.