Influencing and Motivating Others
Schaffer, R. H., Herzberg, F. & Conger, J. (2001). Harvard Business Review.
Have you ever noticed how some people seem to have a natural ability to stir people to action?
Influencing and Motivating Others provides actionable lessons on getting better results from
direct reports (influencing performance), greater cooperation from your peers (lateral
leadership), and stronger support from your own boss and senior management (persuasion).
Managers will learn the secrets of "lateral leadership" (leading peers), negotiation and
persuasion skills, and how to distinguish between effective and ineffective motivation methods.
Through interactive cases, expert guidance, and activities for immediate application at work,
this eLearning program helps managers to assess their ability to persuade others effectively,
measure motivation skills, and enhance employee performance.