Articulating Corporate Values Through Human Resource Policies
Begley, T. M. & Boyd, D. T. (2001). Harvard Business Review.
More and more, the task of the HR department is one of identifying and articulating primary strategic
values of the corporate culture. As an example, Texas Instruments shelved its cumbersome approach to
updating HR policy and switched to a system that allowed the rapid response needed in a fast-changing
environment. In companies with a strongly articulated value-based culture, the challenge is to apply
that culture to the formulation of specific HR policies. Doing so requires that HR policies be examined
for relevance to the current business environment, connection to strategic goals, adaptability to
changing circumstances, applicability across the firm's theater of operations, familiarity to employees,
ease of interpretation and application, specification of the bounds of acceptable employee behavior,
and extent of commitment to policies by employees. The process of designing HR policies in a value-based
culture is illustrated by the experiences of Texas Instruments, Bell Atlantic, and Unisys.
