Rogers, C. R., & Roethlisberger, F. J. (1952). Harvard Business Review.


Communications among human beings has always been a problem. But it is only fairly recently that management and management advisers have become so concerned about it and the way it works or does not work in industry. Now, as the result of endless discussion, speculation, and plans of action, a whole cloud of catchwords and catch-thoughts has sprung up and surrounded it. The Editors of the Review therefore welcome the opportunity to present the following two descriptions of barriers and gateways to communication, in the thought that they may help to bring the problems down to earth and show what it means in terms of simple fundamentals.