Avoid Rater Fatigue in Your 360 Feedback Programs

People are constantly being asked for feedback – from engagement surveys, to 360 feedback, to what type of coffee to stock in the breakroom – and this can take a toll on their willingness to provide feedback. Rater fatigue can lead to unfinished surveys, inconsistent ratings, refusal to provide feedback, and angry raters. If you’re […]

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Researching 360 Degree Feedback Solutions

360 FEEDBACK VENDOR SELECTION Choosing a 360 degree feedback vendor should be a deliberate and well-researched process. Today many 360 degree feedback companies are popping up overnight and creating 360 surveys with little experience in the field. Such companies may not offer sound products and services, resulting in a poor ROI and leaving a bad […]

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Managing Employees You Can’t See

Walk into any Starbucks or Panera and you will see people working, gazing intently at their laptop screens or talking animatedly on a conference call that no one else can hear. Working remotely–sometimes called telecommuting, teleworking, or working from home–has become enormously popular, and with good reason. It saves organizations the expense of pricey real […]

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How to Communicate Effectively

You’ve probably heard about the magic that is supposed to happen when you practice Management by Walking Around. This is a term coined by management guru Tom Peters in the 1980s when he noticed that good managers communicate a lot better with their teams than do bad, or even average, managers. And they do it […]

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Unleashing the Power of Employees Through Empathy

When we enter the workplace every morning, we don’t check our humanity at the door. Awareness of the psychology of motivation and the role of empathy in effective leadership will help you inspire loyalty and increase your employees’ productivity. Understanding the difference between empathy and sympathy boosts your management style to elevate your team’s performance. […]

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